Disappointment

Joel Dean
Joel Dean, Founder of Joyful

Disappointment is the sadness you feel when something turns out worse than you hoped: the job you didn't get, the friend who didn't show. It lives in the gap between the picture in your head and what happened.

  • On the wheel: Sad, then disappointed
  • More exact words: Discouraged, defeated, regretful
  • Nearby: Let down, frustrated, hurt
  • Often points to: An expectation that didn't come true

The energy with nowhere to go

It often sinks in right after the news, because you'd saved up energy for the good outcome, the plans, the texts you were going to send, the celebration, and now it has nowhere to go. Some people go quiet, some get snappy, and some act fine all evening and feel it two days later.

Three closer words pull it in different directions. Discouraged is being less willing to try again. Defeated feels like losing a fight. Regretful is wishing you'd chosen differently, which points back at your own part.

"I'd been looking forward to my birthday dinner for weeks. Half the group canceled that afternoon. I said it was fine and cried in the car on the way home."

Disappointment or regret?

The two arrive together a lot, but researchers who compared them tie them to different causes: regret follows a bad decision, where you made a choice and wish you'd made another, and disappointment follows a disconfirmed expectation, where the world didn't deliver what you expected.1

DisappointmentRegret
Who's responsibleThe outcome, the world, someone elseYour own choice
Sounds like"I hoped for more.""I should have chosen differently."
A useful next stepLook again at what you expectChange what you choose next time

If it's mostly your choice that stings, read regret.

A map of what you hoped for

The size of the drop tells you how much the thing mattered.

The shape tells you which part mattered most. Was it the dinner itself, or feeling like your friends would show up for you?

When it's someone you love

Being disappointed in a person adds a second layer. You're sad about the outcome and, at the same time, unsure about the relationship.

Name the expectation first, out loud if you can: "I expected you'd call when you said you would." An expectation nobody said is hard for anyone to meet.

Then say it once, plainly ("I was disappointed when you canceled" lands better than hints or a cold week), ask what happened, since there may be a reason that changes the picture, and decide what to expect next time.

Some people need a clearer ask. Some need a lower bar.

When the letdown is yours to carry

  1. Let it be sad for a bit. Disappointment is a small grief for the version that didn't happen. That's allowed.
  2. Write the expectation and the reality side by side. Two columns, one line each, and the gap becomes something you can decide about: lower the hope, try again, or ask someone for something different.
  3. Keep it the size it is. "This didn't work" is disappointment. "Nothing will ever work" is a different feeling, and despair covers it.
  4. Look for the next try, when you're ready. A small next step gives discouragement something to push against.

What were you hoping would happen, and what happened instead? Write what the hope tells you about what matters to you.

Answer this with Joy

Questions people ask about disappointment

What is the difference between disappointment and frustration?

Timing. Disappointment comes after the outcome is in. Frustration comes while you're still trying and something blocks you, which is the frustrated page.

Why does disappointment hurt so much?

Because the hope was real. You'd already started to live a little in the future you expected, and losing it is a real loss, even a small one.

  • Regret: when your own choice is the source.
  • Frustrated: when you're blocked mid-try.
  • Despair: when one letdown turns into "nothing will change".

Sources

  1. Zeelenberg M, van Dijk WW, Manstead ASR, van der Pligt J. On bad decisions and disconfirmed expectancies: the psychology of regret and disappointment. Cognition and Emotion, 2000;14(4):521-541. https://doi.org/10.1080/026999300402781